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indian spice cart

Cancellation and Refund

Welcome to Indian Spice Cart. We value your business and strive to ensure your satisfaction with every purchase. Please read our terms and conditions for order cancellations carefully.

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  • Before Dispatch: Orders can be canceled before they are dispatched. If you wish to cancel an order, please contact our customer service team as soon as possible.

  • After Dispatch: Once an order has been dispatched, it cannot be canceled. You may, however, return the product following our return policy.

Cancellation Eligibility

Cancellation Process

  • Contacting Customer Service: To cancel an order, contact our customer service team:

  • Email: allspicesindia@gmail.com

  • Phone: 09539846342

  • Order Status Verification: Our customer service team will verify the status of your order. If the order has not been dispatched, the cancellation will be processed.

Refund Policy

Before Dispatch:

  • Full Refund: If the cancellation request is made before the order is dispatched, you will receive a full refund to your original payment method.

  • Processing Time: The refund will be initiated immediately, but the time taken for the amount to reflect in your account may vary depending on your bank’s processing times.

  • Notification: You will receive a confirmation email once the cancellation is processed and the refund is initiated.

Important Considerations

  • Timely Requests: Promptly contact us to request a cancellation. Delays may result in the order being dispatched, making it ineligible for cancellation.

  • Accurate Information: Ensure you provide accurate contact information when placing your order to facilitate timely communication and processing of cancellation requests.

Non-Cancellable Items

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  • These include:

  • Perishable Goods: Items that are perishable or have a short shelf life.

  • Customized Orders: Any customized or special-order items that are made specifically for you

Certain items may not be eligible for cancellation.

Amendments to the Policy

Indian Spice Cart reserves the right to amend or update these terms and conditions at any time without prior notice. It is recommended that customers review the terms and conditions periodically for any changes.

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